Windows 10 Support Ending On Some PCs Due To Clover Trail Incompatibility

Some of the PCs running on Intel’s Atom Clover Trail processors are being blocked from receiving future Windows 10 updates. The reason is that these processors are currently unsupported by the Windows 10 Creators Update.

Apparently, users who are trying to install the update on Atom Clover Trail PCs are met with an error message that states “Windows 10 is no longer supported on this PC,” reports ZDNet’s Ed Bott. The PCs that are affected are the first 2-in-1 PCs, announced in 2012 and sold through 2013 to 2015. What is even more confusing is the message that accompanies it, which states “Uninstall this app now because it isn’t compatible with Windows 10.”

While the message has nothing to do with any app, the point is that these devices are no longer compatible with the latest version of Windows 10, the Creators Update.

The upgrade fails after downloading more than 3GB of setup files for the Creators Update. There are four Clover Trail Atom processors that are apparently unsupported by the Creators Update, which include the Intel Atom Z2760, Atom Z2520, Atom Z2560, and Atom Z2580.

Neither Microsoft nor Intel have confirmed the compatibility issues, but an Acer support page has already indicated that its systems do not support Creators Update.

“Microsoft is working with us to help provide compatible drivers to address this incompatibility. If you install the Windows 10 creators update, icons and text may not appear at all, or may show up as solid color blocks or bars. If you have already installed Creators Update and are experiencing problems, you can use Windows 10 recovery options to restore your system to the previous build.”

Systems based on Clover Trail Atom processors were originally sold with either Windows 8 or Windows 8.1. As such, the users were eligible for the free upgrade to Windows 10 when it launched. However, on the other hand, users of Windows 8.1 who refrained from upgrading their OS to Windows 10 are guaranteed to receive security updates for Windows 8.1 till at least October 2023, reports Ars Technica.

Microsoft states that “Each Windows 10 feature update will be serviced with quality updates for 18 months from the date of the feature update release.” This means that if the compatibility issues are not addressed by Microsoft, then it is likely that these systems will get obsolete in early 2018.