Carphone Warehouse hacked by unknown hackers, 2.4 million customers’ details breached

Up to 2.4 million customers may have had their banking details stolen by cyber criminals in the Carphone Warehouse hack attack. The hacking attack which happened Wednesday, 5th August, may also have resulted in credit card information of 90000 Carphone Warehouse customers stolen by the unknown hackers.

According to a statement from Dixons Carphone, the IT network of one of the firm’s online divisions, was the victim of a “sophisticated cyber-attack” within the last two weeks.

Dixons Carphone, the JV parent of Carphone Warehouse, confirmed that details including customers addresses, bank details, dates of birth are feared to have been stolen. Labelling the operation a “sophisticated cyber-attack,” Carphone Warehouse also said that 90,000 customers’ credit card details may have also been accessed by the hackers.

“We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems,” Sebastian James, group chief executive of Dixons Carphone, said in a statement.

Reports suggest only customers who connected through the retailers ecommerce brands; e2save, OneStopPhoneShop and Mobiles.co.uk are affected. Information on those who connected via Carphone Warehouse direct (store or carphonewarehouse.co.uk) are understood to have not been taken.

Dixons Carphone group CEO Sebastian James said that the retailer is now in the process of contacting those affected and is reviewing its security.

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