Video calling service, Skype suffers worldwide outage, down for past 4 hours
Video calling and messaging app Skype is facing a worldwide outage and down with users in Europe, Japan, Australia and the U.S. reporting problems sending messages and receiving/making video calls.
The problem was first reported on outage tracking website, DownDetector, at 4:23 a.m. EDT (1.53 pm IST) on Sept. 21. Soon thereafter, harrangued users took to Twitter and Facebook to report the problems they were having with the service.
Skype is down in Europe. pic.twitter.com/75JLN7wDJo
— Alexandre Dreyfus (@alex_dreyfus) September 21, 2015
On its own Heartbeat service, which updates the status of Skype connectivity, the company said: “Some of you may experience problems with Skype presence and may not see online. We have detected an issue with the status settings of Skype. Affected users will not be able to change their status, their contacts will all show as offline and they will be unable to start Skype calls to them.”
The Microsoft owned company accepted that there was a problem with Skype.
@SkypeSupport thanks for the update ! Cause I was trying to have a conference call and we didn't know why it wasn't working
— Anna Teslikova (@AnnaTeslikova) September 21, 2015
The company said that while voice and video calls are unavailable, users can still use the instant messaging part of the service and the outage doesn’t affect Skype for Web which is still in beta. “We’re working on a fix for this issue and hope to have an update for you soon. Please accept our apologies for any inconvenience caused while we get this resolved,” the company said.
We will keep you updated about the status of Skype.