Overheating and fire concerns make HP recall its laptop batteries
HP has announced a voluntary recall for some laptop batteries owing to the risk of overheating. According to HP, the latest recall covers Compaq Presario, Compaq, HP ProBook, HP ENVY, HP, and HP Pavilion laptops that were sold across the globe from March 2013 to August 2015. If you own a laptop from one of the aforesaid families that were purchased between the provided dates, ensure that you get in touch with HP for more details on how to return your notebook’s battery.
HP claims that the batteries shipped with the aforementioned laptops “have the potential to overheat, posing a fire and burn hazard to customers.” Also, the batteries were also sold as spare batteries and as separate accessories, and may have been given to consumers as replacement batteries via HP’s support.
In order to keep its customers safe, HP says it is proactively notifying its customers about potential burn and fire risks that could result from overheating. The company stresses that it is “extremely important” for HP customers to check their battery to see whether it is covered by the recall.
Not all of HP’s product lines were affected so even if you purchased one of the company’s notebooks over the last couple of years, you should really check the list and confirm whether or not your laptop is among those that have been recalled due to the battery being at the risk of overheating.
The easiest way would be to download a utility provided by HP that will automatically check whether or not you will need to cease using the battery inside your laptop immediately, but could still use them attached to external power. However, those with applicable batteries will need to verify it with HP, which will then replace the battery for free.
This is not the first time that HP is recalling batteries involving its laptops. The two most recent recalls involved overheating batteries back in 2011 and faulty power cords in 2014.