Customs computers crash at airports across United States

Air travellers across United States woke up to worse nightmare on airports when a computer glitched crashed the entire airport network. The problems started with the outage affecting Customs and Border Protection computers, which were reported to be down at multiple American airports on Wednesday.  The cause of the problem is unknown.
Even the world’s busiest airport,  Hartsfield-Jackson Atlanta International Airport was not spared with travellers facing huge serpentine queues. Issues were reported at John F. Kennedy International Airport in New York City, Los Angeles International Airport, Logan International Airport in Boston, Dallas/Fort Worth International Airport in Texas, and other airports in Seattle, Charlotte and Baltimore.

Government officials said the Department of Homeland Security computer system caused backups at international ports of entry. The computer checks passengers against names on the terror watch list; it went down for about 90 minutes Wednesday, causing back-ups and frustration at John F. Kennedy International Airport and other international airports.

In a statement, a spokesperson said: “U.S. Customs and Border Protection experienced a temporary outage with its processing systems at air ports of entry in the United States and took immediate action to address the technology disruption. In the meantime, CBP officers processed international travelers using alternative procedures until systems were back on line. The outage lasted about 90 minutes. At this time, there is no indication the service disruption was malicious in nature.”


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