iPhone 6s owners say that their phones are shutting down after updating to iOS 9
Some owners of the iPhone seem to be getting affected by a new technical glitch turning off at random, even when they are unattended and with full charge. While the reasons for the shutting down of iPhone is not known, there are some users who have also reported their home button feels warm to the touch when trying to revive their phones or even hot at the time it shut down.
The owners who have complained on Apple’s support communities, Reddit and MacRumors Forums, have said that the occurrence has started after upgrading their device to iOS 9, Apple’s latest mobile OS.
While 6s and 6s Plus users have seen the majority of incidents, there are some iPhone 6 users too who have also reported the issue. Some speculate that it may be related to the power button overheating, others believe that iOS 9 may the root of the problem. Some say they have since upgraded to iOS 9.0.2 and are waiting to see if the problem reoccurs.
Here’s one post from the MacRumors forum that details the new problem:
Rose Gold iPhone 6s running IOS 9.0.1.
The screen was off, and the phone rang. The screen remained dark, but the ringing kept going, but couldn’t be answered. The home button was EXTREMELY hot, and the only way to get the screen back on was to hard boot it (home and power buttons)
And here’s another from the same site:
Happened to me at least twice so far, with no interaction. Just pulled phone out of pocket and it’s dead.
iPhone 6s 128GB SG iOS 9.0.1
Haven’t had it with 9.0.2, yet.
No matter how many times a new product is tested before its release, random problems are going to arise once millions of users get their hands on it. Until now, Apple has released two bug-fixing updates to iOS 9, which was released September 16. iOS 9.0.1 fixed a glitch that froze the iPhone at the Slide to Upgrade screen when trying to install iOS 9, and iOS 9.0.2 resolved a lock screen security issue. But there are still likely to be bugs hiding around that need to be taken care of.
Apple has yet to issue a statement on the matter or disclose the cause of this issue, but it should address the problem soon enough. If the random shutdowns turn out to be software-related and not tied to hardware, a subsequent software update should fix the issues.
Many of the users who have posted to the forums say that the only way to turn the phone back on is by performing a hard reset (which is holding the power and home button down for 10 seconds, forcing the phone to restart).