Apple To Fix ‘Touch Disease’ On Your iPhone 6 For $149
Back in August, we had reported how owners of iPhone 6 and iPhone 6 Plus sued Apple in a class-action lawsuit for a design defect that rendered their smartphones’ touchscreens unresponsive, making them unusable. The defect also known as “touch disease” caused a flickering grey bar to appear over the touchscreens, making them lose their functionality. In other words, the iPhone 6 and 6 Plus would freeze up and not respond to touch commands.
However, Apple refused to acknowledge the issue then, leaving many users dissatisfied. At that time, repair vendor iFixit had clearly reported that the issue stemmed through a faulty controller chip soldered to the logic board. The repair solution provided by him required opening up the phone and soldering the two chips that cover the touch responsiveness on the iPhone. This led many users paying for more expensive logic board replacements.
Now, months later, Apple has acknowledged the problem and is officially offering a Multi-Touch Repair program for $149. This is how it describes the problem on its site:
“Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device. The repair program covers affected iPhone 6 Plus devices for 5 years after the first retail sale of the unit.”
If you are facing that problem and your iPhone isn’t cracked or broken, Apple says it will repair it for $149. In order to qualify for the service program, your iPhone 6 Plus needs to be in working order, and the screen has to be intact.
For those users, who have already repaired their device by paying the full price would be refunded the difference. Users can head for repair and reimbursements to any of the Apple customer care centres – the nearest one to you can be found here.