You Need the Official WhatsApp to Use this Account ( FIXED )

Are you locked out of your WhatsApp account after receiving a notification saying you need the Official WhatsApp to use this account?

Don’t panic; this message doesn’t mean you can’t get your account back.

Why the ‘You Need the Official WhatsApp to Use this Account’ Error Appears?

The ‘You need the official WhatsApp to use this account’ error message usually appearsย  whenย your account was previously linked with a modded version of WhatsApp apps like GBWhatsApp, WhatsApp Plus, etc.

Or, if your phone doesn’t pass the required safety checks, when you have a rooted phone, unblock the bootloader, or use a custom ROM.

Sometimes it may appear even when you use the official WhatsApp application.

However, from what I understand, the actual issue is with the phone you’re using, especially if it’s rooted or you’ve previously used modded versions of WhatsApp like GBWhatsApp.

When a phone is rooted, WhatsApp may mistakenly think you’re trying to log in to a non-official WhatsApp app; hence, it prevents login for security purposes and shows you the error.

How to Fix ‘You Need the Official WhatsApp to Log In’ error?

‘You need the official Whatsapp to log in’ error has been troubling many users lately. In fact, many have turned to Reddit and other forums for help but have had no luck.

There are many suggestions on the internet, but none seem to work.

So, what’s the solution for this error? Let’s know what worked for others to fix the problem.

1. Uninstall the Unofficial Version of WhatsApp

One of the main reasons WhatsApp shows you this error is that you have used the unofficial version of WhatsApp in the past.

Whenever WhatsApp detects the use of modded WhatsApp apps like GBWhatsApp, OGWhatsApp, etc., it bans either the phone number or the device.

So, before trying other methods, you will have to uninstall the unofficial version of WhatsApp that you may be using.

2. Install WhatsApp from Google Play Store/Apple App Store

Once you’ve uninstalled the modded versions of WhatsApp, you need to install WhatsApp from trusted sources like the Google Play Store and Apple App Store.

Even if you don’t use any WhatsApp mods, you should uninstall the WhatsApp official app that is showing you the error. Once uninstalled, install the App on your phone from either the Google Play Store or the Apple App Store.

3. Update your Android OS

Let’s say your phone is running on Android 13. You need to upgrade it to Android 14. Upgrading the OS version has helped many Reddit users fix this WhatsApp Problem.

When you upgrade your OS version, many files are replaced with the new one. This eliminates the possibility of integrity errors and corrupted Android files.

Open the Settings app on your Android phone and navigate to About Phone > Software Update. Then, install the pending updates.

4. Register a New Phone Number on WhatsApp

Another thing that helped many Reddit users fix ‘You need the official WhatsApp to log in’ error is to register a completely new phone number on WhatsApp.

Register a New Phone Number on WhatsApp

Once you have the SIM card, insert it on your phone and create a new WhatsApp account. After creating an account, Open WhatsApp Settings > Accounts > Add Account.

Now you need to add your main account which is showing you the error. Once added, you can remove the secondary account.

5. Try this trick from Reddit

A reddit user AstroAlto shared a trick that seems to help many users get rid of ‘You need to official version of WhatsApp’ error message. Here’s what you exactly need to do.

  • Uninstall the WhatsApp app on your phone and install it again. Don’t open the app.
  • Turn off the WiFi & Mobile data and Restart your phone.
  • Turn on the mobile data, but don’t turn on the WiFi.
  • Sign in to WhatsApp. You will now be able to get the verification code.
  • Once signed in, you can turn on the WiFi.

I don’t know how it works, but it has helped many Reddit users fix the problem. You can try your luck on this one as well.

6. Make Changes to the Play Protect Settings

While this isn’t a sure-shot fix, it can still help. Sometimes, the security features of Play Store can make WhatsApp think you’re using an unofficial or modified app. You can make these minor changes to the Play Protect Settings to resolve such issues.

Improve harmful app detection

  • Launch the Google Play Store.
  • Tap the profile picture at the top left corner.
  • On the menu that appears, select Play Protect.
  • On the next screen, tap the Settings gear icon at the top right.
  • Next, turn off the Scan apps with Play Protect and Improve harmful app detection.

After making these changes, uninstall the WhatsApp app and install it again.

7. Contact WhatsApp

If you’re still unable to use the WhatsApp application, the next best thing to do is to contact WhatsApp. You can reach out to WhatsApp Messenger support and ask them to resolve the problem.

You need to open this webpage and enter the Phone number with correct country code, email address, how do you use WhatsApp and then enter your message. On the message field, you need to explain the problem you’re facing along with the things you’ve tried.

Contact WhatsApp

Here’s a sample message template you can use to resolve the error message:

Subject: Request to Fix the WhatsApp Problem

Dear WhatsApp Support Team,

My name is XYZ, and my WhatsApp number is XYZ. Recently, I have been facing problems while using the official WhatsApp app. It keeps saying, ‘You need the official WhatsApp to use this account,’ despite using the official app. I am unsure of the reason for this and would like to resolve this issue.

I assure you I have not violated any of WhatsApp’s terms or policies. Please look into the problem and help me fix it as soon as possible.

Thank you

Once you’ve entered these details, click Next Step. WhatsApp’s support team will look into the problem and come up with a solution.

These are the few best ways to fix the ‘You Need the Official WhatsApp to Use this account’ error. Let us know if you need more help on this now in the comments.

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