Apple’s latest iOS 16.3.1 update is causing the Google Photos app to crash for iPhone users who have installed the update.
The iOS 16.3.1 software update released by Apple on Monday provides important bug fixes and security updates for iPhones, including addressing issues with iCloud and Siri requests for Find My, as well as patching one of the vulnerabilities known to be exploited in the wild.
It also contains Crash Detection optimizations for the iPhone 14 and iPhone 14 Pro models.
However, a recent report by 9to5Mac states that downloading and upgrading to the most recent version of iOS, which is iOS 16.3.1, is breaking the Google Photos app causing it to crash immediately when launched by the users.
While some users reported that Google Photos crashes immediately following updating their device to Apple’s latest iOS 16.3.1, others say that they were able to complete the login procedure but as soon as they authorize access to the photo library, the app crashes instantly without any error message.
I can confirm… it does in fact break the app ?
— Justin (@justinkoehn) February 13, 2023
Damn – wish I had seen this post earlier. Updated to 16.3.1 and YES experiencing immediate app crashing.
— Shane (@shanechesley) February 14, 2023
After update ios 16.3.1 and update google photos in my iphone 14 pro. Google photos not open and work properly. @Apple @AppleSupport @GoogleIndia @googlephotos pic.twitter.com/a1F4Tn6j8p
— Davinder Singh (@davinder127) February 14, 2023
Google Photos not working here. ?
— Albert (@AlbertroRodrigu) February 14, 2023
After reading a few of the online social media complaints regarding the iOS 16.3.1 update, I was curious to find it out myself. I went on to update my iPhone to the latest iOS 16.3.1 but to my surprise found that my Google Photos app was just working fine.
It is not just me; there are also a few people who too did not encounter any problems with the Google Photos app after updating to Apple’s latest operating system.
Currently, it is unclear what is causing the Google Photos app to crash. Thankfully, Google is aware of the issue and is already working on it to get it resolved.
“Hi (name of the user). Thanks for reaching out. We’re aware of this issue and are working quickly to get this resolved,” reads the reply from the search giant to those who are tagging @googlephotos about the issue on Twitter.
Michael Marconi, a Google spokesperson too told The Verge that the company is aware of the issue and is “in the process of rolling out a fix in version 6.23.1 of the Google Photos app.”
Although there is a section of the crowd that is not affected by the issue, it is still advisable to not update your iPhone to the latest iOS 16.3.1 until Google releases a fix for the Photos app.