Apple on Thursday updated a supported document indicating that the titanium frame of the recently released iPhone 15 Pro and iPhone 15 Pro Max models may experience a temporary change in color due to fingerprints.
According to the Cupertino-based tech giant, the temporary decoloring of the outside band of the iPhone may happen due to the oil released from the user’s skin.
Thankfully, this is not a permanent condition and can be reversed by cleaning it with a soft, slightly damp, lint-free cloth to reinstate a clean finish.
“For iPhone 15 Pro and iPhone 15 Pro Max, the oil from your skin might temporarily alter the color of the outside band. Wiping your iPhone with a soft, slightly damp, lint-free cloth will restore the original look,” says Apple on the support page.
“Clean your iPhone immediately if it comes in contact with anything that might cause stains or other damage — for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions.”
Besides the above, Apple also notes that the iPhone has a fingerprint-resistant oleophobic — oil repellent — coating and that cleaning products and abrasive materials could reduce the coating and might scratch the iPhone.
However, the Cupertino-based tech giant has provided the following guidelines for cleaning:
- Unplug all cables and turn off your iPhone.
- Use a soft, slightly damp, lint-free cloth — for example, a lens cloth.
- Avoid getting moisture in openings.
- Don’t use cleaning products unless following the instructions for disinfecting your iPhone.
- Don’t use compressed air.
The acknowledgment from Apple comes after images of iPhone 15 Pro and iPhone 15 Pro Max devices with visible fingerprints on the titanium frame started circulating online after these devices were announced last week.
Starting today, the iPhone 15 Pro and iPhone 15 Pro Max models are available on sale in Apple Store locations around the world, as well as on apple.com and the Apple Store app.
