Dell made a surprising revelation about a data breach that impacted millions of its customers.
The tech giant is sending emails to inform the users about the breach, its severity, and the measures it takes to fix the issue.
The data breach of 49 million customers is not something you brush under the carpet.
The breach has been going on for almost seven years now and the Texas Tech giant has finally acknowledged it.
When Did the Breach Occur?
Dell doesn’t specify a timeline for the breach, but a post spotted by Daily Dark Web on Breach Forums reveals that it was a long hack.
The post mentions that the data was stolen from Dell between 2017 and 2024. Seven years is a lot of time and massive negligence by Dell because they couldn’t identify the breach.
Dell hasn’t openly confirmed the breach duration or whether the post on Breach Forums is selling the same data it’s informing its users about.
The email received by DELL’s customers reads, “We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell.”
Stolen Data Details
Here is a list of the categories of data that DELL claims were stolen in this breach:
- Name
- Physical address
- Dell hardware and order information, including service tag, item description, date of order, and related warranty information
Dell reassured users that no sensitive information, such as financial or payment information, email addresses, or telephone numbers, was stolen. So far, the hackers have basic information on the devices sold and the names of people who bought them.
In addition, the company informed that they were working with law enforcement and forensic investigators to find the culprits.
What Should YOU Do?
You may be among the affected users if you have a DELL account and have purchased something using it.
Change your password as a precautionary measure. Watch out for phishing scams that pretend to be DELL and lure you into sharing your account credentials.
At this point, you can believe that DELL is working to strengthen its security, but if the post on the Breach Forum is correct, ignoring a breach that’s been going on for seven years is unacceptable.
