No Audio Output Device is Installed on Windows 10 (Fixed)

Several Windows users are reporting a “No Audio Output Device Is Installed” error showing on their Windows 10 PC while trying to turn on or increase the volume of their PC or laptop.

This means your PC is unable to detect a working audio output device.

The most common cause for no audio output device error is Windows updates. But this can also be caused because of an outdated, missing, or corrupt audio driver, an Audio Device connected to an incorrect port, a disabled playback device, or a simple glitch.

While there is not just a single official solution to the problem, We kept digging for the best solution online.

After trying several solutions, Here are a few working fixes for the no audio output device is installed issue on Windows 10.

Fix No Audio Output Device Is Installed Error On Windows 10

Below we have mentioned 7 different methods that will surely help get back audio on your Windows 10 PC.

1. Update the Audio Driver

Go through the video or simply follow the easy steps provided below:

Step 1- In order to fix the No Audio Output Drivers Installed error in your Windows 10 PC search for the device manager in your Windows PC.

How to fix No Audio Output Device Is Installed error In Windows 10- step 1

Step 2- Click on system devices

How to fix No Audio Output Device Is Installed error In Windows 10- step 2

Step 3- Look for an audio driver that has SST in it. Right-click on it and click Update driver.

How to fix No Audio Output Device Is Installed error In Windows 10- STEP 3

Step 4- In the next screen, you will be asked how do you want to search for drivers.
Select the second option stating Browse my computer for driver software and click next.

How to fix No Audio Output Device Is Installed error In Windows 10- step 4

Step 5- On the next screen, select Let me pick from a list of available drivers on my computer.

How to fix No Audio Output Device Is Installed error In Windows 10- step 5

Step 6- Select High Definition Audio Controller and click next.

How to fix No Audio Output Device Is Installed error In Windows 10- step 6

You are all done and this should solve the problem.

2. Uninstall Intel Audio Controller

Microsoft has acknowledged the audio problems on Windows 10 and has offered an official fix to the above-mentioned issue.

Apparently, they pushed the Intel audio controller incorrectly through the Windows update. You can uninstall the Intel audio controller drive to fix the issue.

device manager

  1. Type Device Manager in the search box

2. Find and expand Sound, video, and game controllers

3. Look for a Realtek device or a device that has a yellow triangle with an exclamation point

4. Click on the device to select it

5. From the View menu, choose Devices by connection

6. Look at the parent device – this will be called something like “Intel SST Audio Controller” (Intel Smart Sound Technology driver version

7. Right-click the controller device

8. Choose Properties

9. You should get a dialog like below. Click on the Driver tab as shown.

How to fix No Audio Output Device Is Installed error In Windows 10

10. If the driver version is, you have the driver that was sent to you incorrectly.

11. Click Uninstall Device. You will get a popup asking if you want to remove the driver too, as shown.

How to fix No Audio Output Device Is Installed error In Windows 10

12. Check the checkbox as shown, so the driver will be removed.

13. Click Uninstall.

14. When the driver is uninstalled, reboot your system.

You are all done now!

This should solve the error, No Audio Output Device Is Installed on your Windows 10 PC.

This method has been found to work for several PC manufacturers including different models of HP, Dell, Asus, Acer, Lenovo, and others (Tested by our team, and the survey was taken from readers)

Note: For readers who have 2 SST Intel audio choices should select High Definition Audio Controller instead of picking SST OEM driver.

3. Use Legacy Audio Driver

Your audio device sometimes does not get detected automatically like it is supposed to be.

In such scenarios, we can scan for the hardware after initially running the audio troubleshooter.

1. Click on the audio volume error button if it’s appearing. A troubleshooter will begin.

fix no audio output on Windows

2. Now, the troubleshooting will take a few minutes to be completed.

Troubleshoot audio problem

3. The troubleshooter will not be able to identify the problem. Hence, click on view detailed information to have a closer look.

No Audio output on Windows 10

4. Here, you will find problems related to audio and others being listed. Click on the Next button and close the troubleshooter.

Close Audio Troubleshooter

5. After that, we will fix the no-audio issue through the Device Manager. You can open it by typing Device Manager or devmgmt in the start menu search. 

Device Manager for No Audio output error

6. The device manager will open up on the screen. It is crucial you select or click on the name of your computer, which goes like DESKTOP-4VGSUOL. It is alphanumeric and seven letters in size. 

Without doing this, the action menu will not show additional options.

Select Desktop in Device Manager

7. Head to the Action menu and then click on Add Legacy Hardware

Add Legacy Hardware - audio output error

8. Wizard will add new hardware that will appear on the screen. Click on the Next button.

Add Audio Hardware Windows 10

9. On the next page, select the option Install the hardware that I manually set from a list (Advanced), as denoted by A.

Then click on the Next button, as denoted by B.

Install audio driver

10. Here, scroll down in the menu and select the Sound, video, and game controllers option, as denoted by A.

Then click on the Next button, as denoted by B. 

Select Sound Controller

11. Wait for a couple of seconds and select USB Audio OEM Device will appear in the model section, denoted by A.

Then click on the Next button, denoted by B, to start the installation process.

USB Audio Model Driver

It will take a coupon of seconds to a minute to get installed. Once done, RESTART YOUR COMPUTER to see the changes.

Your problem of no audio on Windows 10 will be solved.

4. Run Audio Troubleshooter

Running a troubleshooter on Windows PC automatically fixes problems sometimes.

1. To run audio troubleshooter Right-click on the audio sound icon and click Troubleshoot sound problems

2. Troubleshooter will run a scan and show all connected audio devices.

Run Audio Troubleshooter

3. Select the audio device you are facing issues with and click Next.

4. Windows will now show some recommended fixes that you can select from the screen.

5. Update Windows 10

Since this issue was widespread Microsoft released an official fix for Intel Audio Driver “No Sound” issue.

The issue caused by a Windows update was later fixed by another Windows update.

No Audio Output Device Is Installed In Windows 10- FIX 2019

The Windows update usually fixes the above-mentioned issue. You can either update your Windows 10 computer automatically or do it manually.

6. Run HP PC Hardware Diagnostic (for HP PC, Laptops)

When the above solutions are not working for you, and you have an HP PC or laptop, it is time to take their help. 

Hewlett Packard offers a diagnostic tool for your hardware used on Windows 10 and other installments. 

It detects problems with your computer and helps you zero in on the actual cause.

In a nutshell, it will help determine whether the audio problem on Windows 10 is hardware or software. 

1. Download, install, and launch HP PC Hardware diagnostics tool with administrator mode for Windows 10. 

HP Hardware Diagnostics for no audio output

2. In the component tab, select Audio Playback Test from the Audio section, as denoted by the arrow. 

Audio Playback tool HP

3. Once inside the Audio playback test wizard, select the connected audio system like headphones or speakers.

Audio Playback Test Windows 10

Then click on the Next button to begin the process. A short music clip will be played on a connected sound device(speakers or headphones) for you to hear the sound.

If the audio test fails due to a hardware issue, meaning there is a problem with your speakers, a 24-digit code will appear on the screen.

It will look something like this. Note it down or even take a screenshot. 

Contact HP customer support with the code. They will help rectify the problem.

HP Audio Playback error code


7. Run Dell SupportAssist (for Dell PC, Laptops)

Similar to HP, Dell also provides a hardware diagnostic tool that will detect problems with your audio hardware(if any).

1. The Dell SupportAssist is generally comes preinstalled on the brand’s PCs and laptops.

Dell SupportAssist

In other scenarios, you can always download and install it from Dell’s official site.

2. Launch the SupportAssist and head straight to the Troubleshoot section.

Troubleshooting Audio Windows 10

3. Go to the I want to check a specific piece of hardware, as denoted by A.

Test Sound on Dell PCs

Then click on the Sound Card, as denoted by B, and then the second sound card, denoted by C.

The hardware test will look something like this. If even after the tests, then there is no audio on Windows 10 for you, then it’s time to contact the Laptop company.

Audio hardware test on Windows 10

Over to You

This is how you fix your no audio output device installed error on Windows 10 and get the sound back on your PC or laptop.

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Abhishek Kumar Jha
Abhishek Kumar Jha
Knowledge is Power


  1. Spent 4 plus hours this afternoon trying to follow HP troubleshooting, got nowhere, went away for a while, just came back, had a few minutes to try this fix and had it done in a couple minutes, great work, great fix, thanks!

  2. Thank you so much – spent 2 hours on this last night on various HP solutions and nothing. Found your site this evening and fixed in 3 mins …

  3. Hiiii, none of the solutions above worked for me :
    I don’t have the option of Intel SST
    I tried to desintalled and restart my computer and it didn’t help
    It’s the last version of windows so I doesn’t help me either
    I’m getting desesperated I’d really really appreciate some help

  4. Much need attention, I’ve been through IT classes and still could not figure this out. Thanks for your help, the only sound that would come out was through my Beats headphones that I Bluetoothed. I can’t believe my computer speakers are back….YYEEESSS!

  5. None of these fixes worked for my HP Pavilion laptop. My Windows version is 1909 and my audio problem began after an optional update. I tried to reset to an earlier time but it did not work, and then I couldn’t find the optional update to uninstall it. I have tried many fixes, including HP and elsewhere, to no avail. Today I tried Resetting Windows and it failed twice. Maybe I should just do a clean install of Windows?

  6. Hi my dell precision M4800 no audio device installed, no sound video and game controller.
    No intel SST I do have High Definition Audio Controller.. speakers work in diagnostic. But no sound elsewhere. Driving me nuts, spent hours on this. I’ve tried countless options no luck.
    AnY help would be greatly appreciated.


  7. For me nothing of this worked but to deinstall every intel audio driver and the realtek audio driver (hidden) in the device manager. Then after a reboot everything is functioning


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